Returns & Exchanges
If you purchased products from Dermaware®, we offer a 15-day money back guarantee (from ship date) on any unused products. You must get a return authorization number prior to return of products.
We recommend that you send your return via UPS insured at full value or insured Parcel Post for your protection against damage or loss during shipment. Include your original invoice with return authorization number and reason for return in your package. Once we receive all forms, un-used products in good condition we will issue your credit within 10-15 business days. We're sorry, but shipping fees and return shipping fees are not refundable.
To return your products please send them to:
Dermaware Bio-Targeted Skin Care
Attention: Returns
132 Pintail Street
St. Rose, LA 70087
Customer Care
NEED HELP?
CONTACT A DERMAWARE® SKIN CARE ADVISOR
Call: Monday - Friday (8:30 am - 5:00 pm CST)
1-888-292-DERM (3376)
care@dermaware.com
FIND DERMAWARE® SPA or DOCTOR
Call us with your city name and zip code. We will give you the location and telephone number of the Dermaware® Spa or Doctor in your area. The best results are achieved by combining professional Dermaware® facials and peels with your Dermaware® home care regimen.
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